Case Study

Case Study: How Open Ear developed a sound vital to the success of a pop-up store

British luxury retailer MATCHESFASHION launched its residency during FRIEZE week in Los Angeles, bringing the concept of 5 Carlos Place, its retail and broadcasting hub located in the heart of Mayfair and taking over a mid-century modern home in the Trousdale Estates for a week long programme of events and luxury shopping experience.

When curating the sound for an event, a key component is driving the atmosphere in a direction that reflects the environment. With consumer experience being as valuable as the product in today’s market, we carefully considered how the sound impacted the event. How this manifests for a pop-up is complete customer immersion in their surrounding environment.

Unlike our usual work with MATCHESFASHION, we followed a slightly different brief to meet new requirements for the specialised event. The sound needed to be uplifting with a mix of the eclectic, female led electronic indie sounds that we then layered in with feel-good classics across disco, reggae, soul and modern indie. The music created an inviting warmth for the store that positively impacted customer experience by keeping the mood high.

We worked alongside Alexander McQueen, Dr Woo and L’Objet + Haas Brothers who also supplied sample playlists for us to build upon. Each playlist therefore had a distinct and brand focused feel.

This success demonstrates the importance of flexibility with your music curation service. We pride ourselves on being able to accommodate businesses and their diverse opportunities through sound.

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